Ratings, Reviews, and User-Generated Content
Content Licensing: You agree that all content and materials (excluding personal data specified in the Privacy Policy) published by you, your agents, or designated persons on the platform, including but not limited to: ratings and reviews, photos or images, opinions, questions and/or answers, and any other content that may be made publicly available, will not be considered private, proprietary, or confidential information. You authorize us and our affiliates, licensees, and sublicensees to reproduce, adapt, create, copy, merge, distribute, publicly display, or otherwise use this content worldwide in any form or media (whether now known or hereafter established) without any compensation to you or any other person, and the copyright or rights to such content are perpetual and cannot be withdrawn for any reason. Furthermore, to the extent permitted by applicable law, you waive, release, and undertake not to have any moral rights to the content you publish or provide.
Grant of License: You hereby grant the Company and its users an irrevocable, non-exclusive, royalty-free, transferable, assignable, sublicensable, and worldwide license, in any form or media (whether now known or hereafter established), and in any manner we deem appropriate or necessary, to store, display, reproduce, modify, create, perform, distribute, print, publish, transmit, and place advertisements, including, if submitted, your name and image, near and adjacent to your content. Users agree to grant the Platform a perpetual license, unaffected by the termination of the Platform or its account.
Ownership and Content Usage Rights: By posting or providing any content to the Company, you represent and warrant to the Company that you own or hold all required rights to that content and grant the Company the following rights. The foregoing representations include, but are not limited to, representations and warranties that you own or hold all required rights (including any distribution), and grant all rights on behalf of the persons, places, or intellectual property rights in any image content you provide. Furthermore, if you post or provide any copyrighted content, you represent that you have obtained any required permissions or versions from the copyright owner.
Content Guidelines and Review Rights: The Company reserves, but has no obligation, the right to edit, delete, refuse to publish, or remove any content posted by you or any user on the platform, and may do so at any time without prior notice. If the Company determines (and in its sole discretion) that the content contains any of the following characteristics:
- Offensive, offensive, and/or insulting language, including but not limited to: profanity, blasphemy, obscenity, harassment, vulgarity, explicit language, and hate speech (e.g., racist/discriminatory remarks);
- Mentions of illegal activities;
- Language that violates good taste or platform standards;
- Incorrect or seemingly incorrect statements;
- Reviews that disparage the Company;
- Reviews unrelated to the services provided by the service experts or of low quality (e.g., “Service has not started”);
- Reviews related to other service experts;
- Service information that does not meet service requirements;
- In the event of a dispute between a consumer and a service expert, submitted ratings may remain pending until a resolution is reached.
Consumer Declaration: Consumers declare and warrant that any ratings and reviews provided are accurate and truthful, and will only provide ratings and reviews for service experts who have performed local services, based on their applicable service needs.
Non-Appointment Declaration: All ratings and reviews of service experts reflect the opinions of other consumers and do not reflect or represent the opinions or statements of this company. This company makes no representations or warranties regarding ratings and reviews. This company will not be liable for any claims, damages, or losses arising from any reviews or based on the platform or its materials.
Copyright and Trademark Policy: You agree to comply with our copyright infringement policy and notify us of any copyright and trademark disputes in user content. You agree that we may send notices to users who upload relevant content in accordance with our copyright infringement policy. If you believe that this company has infringed your trademark or copyright, please notify our customer service team and provide relevant information.